Van Lang UniversityARiTInstitute for Applied Research & Innovation in Tourism VI

Swiss EHT – Swiss StandardLevel A · FoundationVLA-EHT-F01

Swiss EHT Level A: Service Excellence

Swiss-standard service foundations for front-line teams

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Duration
70 hours · ~2 months (38 h EHL e-learning + 4 in-person days)
Format
Online + in person
Class size
20 learners per class
Fee
7,500,000 ₫List price, excl. VAT
Intake
Opens when the class is full — register to hold a seat tentative
Certificate
VLU certificate of completion + EHL Alumni Vietnam membership

Who it’s for

Staff and supervisors at accommodation businesses; hotel, restaurant and tourism students.

What you’ll learn

  1. 01Introduction to sustainable operations
  2. 02Customer service
  3. 03Verbal & non-verbal communication
  4. 04Hygiene, safety & sustainable practice

Role-play and highly interactive workshops with an EHL Master Instructor.

Licensing

Licensed 2025

More in this programme

Swiss EHT – Swiss StandardLevel B · Intermediate

Swiss EHT Level B: Sustainable Operations

For middle managers running departments the sustainable way

  • 72 h · ~2 months
  • Online + in person
Fee9,500,000 ₫
Fee7,500,000 ₫Get advice