Swiss EHT Level A: Service Excellence
Swiss-standard service foundations for front-line teams
- 70 h · ~2 months
- Online + in person
Institute for Applied Research & Innovation in Tourism
Short courses and international certificates in hotels, restaurants, customer care and sustainable tourism — to Swiss EHL and UK CTH standards, taught at Van Lang University.



01 — Courses
Pick a programme to see its courses, or take the quick quiz and let ARiT match you.
Swiss hospitality & tourism management – EHL
02Hands-on service skills for your team
039 days, 8 nights inside Vietnam’s hospitality scene
04Review & exams approved by the Vietnam National Authority of Tourism
05Level 3 → 5 diplomas on the UK RQF (Ofqual) framework
02 — Quiz
Answer four questions and ARiT will suggest the courses that fit you best.
03 — Featured
Swiss-standard service foundations for front-line teams
Customer service excellence and sensory experience design for five-star service
Luxury service in a five-star hotel, Vietnamese food & coffee, and Alluvia Farm
Step one of a UK diploma pathway — practical learning with hotel placements
04 — CTH (UK)
Study CTH Levels 3 → 4 → 5 at ARiT, then progress into year two or top up your final year at universities in the UK, Switzerland and Australia. Book the full package and save 15%.
Explore CTH diplomas06
EHL (Switzerland) and CTH (UK, RQF – Ofqual) curricula.
Practise in hotels, fine-dining restaurants and VLU’s real operating spaces.
Van Lang University certificates, EHL Alumni, and certificates approved by the national tourism authority.
Any course can run in-house, with content and schedule fitted to your team.
07 — Intakes
Hotels, resorts, restaurants, spas, hospitals, airlines… ARiT designs programmes around your exact service challenge — from Train-the-Trainer to Wellness & Medical Tourism.
08 — Contact
Leave your details and an ARiT advisor will reach out within one working day about the right path and the next intake.