Corporate trainingFoundation
Dining etiquette & table service
Standard table set-up, wine service and Afternoon Tea done properly
- 21 hours
- In person
Fee4,000,000 ₫
Communication & guest interaction
Listening, poise and complaint handling — so every guest contact lands well
- Duration
- 24 hours (8 sessions × 3 h)
- Format
- In person
- Class size
- 20 learners per class
- Fee
- 4,000,000 ₫
- Intake
- Opens when the class is full — register to hold a seat tentative
- Certificate
- Certificate of completion from Van Lang University
Who it’s for
Guest-facing staff, receptionists, servers.
What you’ll learn
- 01Customer-service essentials
- 02Active listening
- 03Body language & poise
- 04Phone & email communication
- 05Handling difficult situations & complaints
- 06Persuasion & negotiation
- 07Building customer relationships
- 08Integrated practice
Licensing
Licensed May 2026
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- In person
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Natural upselling, cross-selling and closing in a service setting
- 21 hours
- In person
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Serve Japanese, Korean, Chinese, European, American and faith-observant guests with confidence
- 18 hours
- In person
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- 21 hours
- In person
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Fine Dining Etiquette – 1-course programme
Three hours in a fine-dining restaurant: international table etiquette and professional poise
- 3 hours
- In person
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Fee4,000,000 ₫Get advice